1. Introduction

Welcome to Lords College of Pharmacy, Lahore, Pakistan (“Lords College,” “we,” “our,” or “us”). We respect your privacy and are committed to protecting the personal information you share with us through our website, https://lords.edu.pk/.

This Privacy Policy explains what information we may collect, how we use and protect it, when it may be shared, and what choices you have regarding your personal information when you visit our website or communicate with us.

By using our website, you acknowledge that you have read this Privacy Policy. Where consent is legally required, we will seek your consent before processing your personal information.

2. Information We Collect

We may collect the following types of information, depending on how you interact with our website.

A. Personal Information

When you contact us or submit an admission application, we may collect information such as:

• Full name

• Email address

• Phone number

• Educational qualifications and academic information

• Information provided in admission application forms

• Any other information you voluntarily provide in messages or inquiries

Please provide only accurate information necessary for your inquiry or application.

B. Technical Information

When you visit our website, certain technical information may be collected automatically, including:

• Internet Protocol (IP) address

• Browser type and version

• Device and operating system information

• Pages visited and time spent on the website

• Referring website or webpage

• General website usage and diagnostic information

This information may be used to maintain website functionality, improve performance, and help identify security issues.

3. How We Use Your Information

Lords College of Pharmacy may use the information collected for the following purposes:

• To respond to inquiries and requests for information.

• To process and review admission applications.

• To communicate admission requirements, application updates, and relevant academic information.

• To provide information about our pharmacy programs, facilities, and educational activities.

• To maintain, operate, and improve our website.

• To protect the website against unauthorized access, spam, fraud, and other security threats.

• To maintain institutional records and fulfill applicable legal or regulatory obligations.

• To improve our communication and services based on website usage.

We will use personal information for purposes that are reasonably related to the purpose for which it was collected, or as otherwise permitted by applicable law.

4. Cookies and Similar Technologies

Our website may use cookies and similar technologies to improve your browsing experience, remember preferences, support website functionality, and understand how visitors use our website.

Cookies are small text files stored on your device by a website.

Depending on the services enabled on our website, cookies may be used for:

• Essential website functionality.

• Website performance and analytics.

• Remembering user preferences.

• Security and spam prevention.

You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect some website features.

Where required by applicable law, we will request consent before using non-essential cookies or similar technologies.

5. Sharing of Personal Information

We do not sell your personal information to third parties.

We may share information in limited circumstances, including:

• Authorized service providers: With hosting providers, website maintenance providers, email services, security services, or other vendors who help us operate our website and services.

• Academic and administrative purposes: With authorized college personnel or relevant educational bodies when necessary to process applications, maintain records, or fulfill institutional obligations.

• Legal requirements: When disclosure is required by applicable law, a lawful request, or a competent authority.

• Security and protection: When reasonably necessary to investigate suspected fraud, protect our website, or safeguard the rights and security of the college and others.

Where appropriate, we take reasonable steps to ensure that third parties handling personal information on our behalf protect it and use it only for authorized purposes.

6. Data Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, alteration, disclosure, loss, or misuse.

These measures may include access controls, website security tools, software updates, secure hosting practices, and restricted access to information.

However, no method of transmitting or storing information electronically is completely secure. Therefore, we cannot guarantee absolute security of information transmitted through our website.

Users should avoid submitting sensitive personal information through general contact forms unless specifically requested through an appropriate channel.

7. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including responding to inquiries, processing admissions, maintaining academic or administrative records, and meeting applicable legal or regulatory requirements.

The retention period may vary depending on the type of information and the reason it was collected. When information is no longer required, we will take reasonable steps to delete it securely or anonymize it, where appropriate and legally permissible.

8. Third-Party Links and Services

Our website may contain links to third-party websites or use third-party services. These services may have their own privacy policies and practices.

Lords College of Pharmacy does not control the privacy practices of external websites. We encourage visitors to review the relevant privacy policies before providing personal information to third parties.

9. Children’s and Students’ Privacy

Our website may be accessed by prospective students, including individuals under the age of 18.

We handle information relating to prospective students and minors with care. Where required by applicable law, we will seek appropriate consent from a parent or legal guardian before collecting or processing a minor’s personal information.

Parents and legal guardians who have questions about information submitted by a minor may contact us using the details provided below.

10. Your Privacy Rights

Subject to applicable law, you may have the right to:

• Request information about the personal data we hold about you.

• Request correction of inaccurate or incomplete personal information.

• Request deletion of personal information where applicable.

• Withdraw consent where processing is based on consent.

• Raise concerns or submit a complaint about how your information is handled.

Certain records may need to be retained to meet academic, administrative, legal, or regulatory obligations.

To exercise a privacy-related right, please contact us using the contact details in this policy. We may need to verify your identity before responding to your request.

11. Email and Other Communications

If you contact us by email, telephone, or through a website form, we may use the information you provide to respond to your inquiry and maintain relevant communication records.

We may send you admission-related or institutional updates when relevant to your inquiry or relationship with the college.

Where required by applicable law, we will obtain your consent before sending promotional communications. You may request to stop receiving optional promotional communications at any time.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our website, institutional practices, technology, or applicable legal requirements.

Any updates will be published on this page, along with the revised “Last Updated” date. We encourage visitors to review this page periodically to remain informed about how their information is handled.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us.